Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:
- Personal Identification Information: Name, email address, phone number, payment details, and other information you provide during registration or while using our services.
- Usage Data: Information about how you access and use the Platform, including browser type, device information, and page visits.
How We Use Your Information
- To provide, maintain, and improve our services.
- To process your transactions and manage your account.
- To communicate with you about your account, services, and promotions via WhatsApp, email, SMS, and Instagram.
- To personalize your experience and tailor our services to your needs.
- To analyze usage patterns and improve the functionality of the Platform.
- To detect, prevent, and address technical issues or security breaches.
Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers, such as payment processors (e.g., Razorpay) and analytics providers, who perform services on our behalf.
- For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
- Access the personal information we hold about you.
- Request correction of any inaccuracies in your personal information.
- Request deletion of your personal information, subject to certain exceptions.
- Withdraw your consent to our processing of your personal information at any time.
Communication and Notifications
By using the Platform, you consent to receive important notifications, updates, and communications from LearnZ Connect via WhatsApp, email, SMS, and Instagram.
These communications may include information related to your account, course details, payment confirmations, policy updates, and automated responses to Instagram comments or messages containing specific keywords.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our Platform and store certain information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time.
We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].